As Whitemeadow continues to elevate its presence within the industry, they continue to put the support of their customers at the forefront of every step forward.
The British upholstery manufacturer has welcomed 2025 with a bang, returning to JFS with a standout collection and having undergone a complete digital transformation. “We’ve truly stepped up our digital game, and we’re incredibly proud to offer this alongside our renowned personal customer service,” said Daniel Oscroft, Sales & Marketing Director.
The Whitemeadow Customer Portal is a handy support tool brought to life with their independent customer base in mind. From tracking orders, ordering fabric samples and downloading professional imagery, customers can find everything ‘Whitemeadow’ in one place. The progressive portal is a testament to Whitemeadow’s dedication to supporting their customers in as many avenues as possible.
“Within the first few days of launching, we’d successfully approved over 100 customer signups. The positive feedback has been overwhelming, there was a clear need for this as our platform has been so welcomed,” Elyssia Kravaris, Marketing Manager, said.
Since its new website launch, Whitemeadow showcased an impressive collection at JFS 2025 alongside a dedicated Marketing area. It gave their customers a chance to take a look around the portal, sign up and receive any on-hand support they needed in person.
“We’re conscious that business (and life) can be so fast-paced now, and it’s become the new normal to have instant access to everything at the touch of a button. We understand the importance of remaining agile, which is why we welcome digital advancements as we continue to move forward.
“The aim is to give our customers the tools to be adaptable, too. Whether you like to pick up the phone and speak to us, drop us an email or hit refresh on your order tracker on the store iPad – Whitemeadow is here to support you on every platform,” says Elyssia.
Independent Whitemeadow customers can apply for access to the new portal at www.whitemeadow.com
